Managing Consultant, Digital Design

Guidehouse is a global consulting firm that solves complex problems and empowers clients to shape the future.

Clarissa manages client projects, creates custom experiences and solutions, leads business development opportunities, and shapes internal teams.

Co-Founder & Lead Service Designer

dabah is a recipe gathering and organizing platform that provides a space to upload, share, explore, and be inspired by the same passion: food.

Founded in 2020 by Clarissa and 2 others, Clarissa had a highly dynamic opportunity to stand up a business which entailed leading the customer experience strategy, user research, and designing and prototyping the desktop and mobile interfaces in addition to working with legal firms and organizing finances.

Beta version was launched on the App Store July 2025.

Senior Service Designer, CX and Innovation

The Innovation Team conducted 2 on-property tests in 700 hotels resulting in cutting down housekeeper efforts in overnight rooms and repurpose their time to other areas of the hotel.

Clarissa led user research, grounded each property test in insights and learnings, and designed the in-room communication collateral.

Senior Program Specialist, CX Innovation

Marriott entered the home sharing industry in 2018 through a 200 home pilot program in London. As early as 2021, Homes & Villas by Marriott International, grew its inventory 160% in 2020.

Clarissa supported the pilot by conducting user research, designing and iterating on product and service experiences, and writing content for individual home website pages.

Senior Program Specialist, CX Innovation

Marriott launched an all-inclusive platform in response to guests wanting luxury worry-free vacations. By leveraging its current renowned brands, Marriott plans to add 19 all-inclusive resorts to its portfolio.

Clarissa, alongside 2 designers, supported the entire design process, from global brand strategy and positioning to traveling internationally for guest research to concepting guest experiences and services to partnering with international real estate and development teams. Working hand-in-hand with brand leaders, the team created unparalleled experiences and ensured that each distinct brand voice was shining through in every detail.